Pioneer HDD Car Audio Updater : Q&A

[General]
Q:	What kind of application software is Pioneer HDD Updater?
A:	It allows you to update the Gracenote CDDB Database stored on the hard disk drive (HDD) built into Pioneer's CD Headunit (DEH-P90HDD/DEH-P900HDD).

Q:	How can I update the database?
A:	Download the application software for your PC and updated data from dedicated sites on the Internet. (1) Copy the database from the HDD inside your Headunit (DEH-P90HDD/DEH-P900HDD) to a MagicGate Memory Stick. (2) Import the database copied in Step 1 into your PC. Its environment should allow the use of the Internet and MagicGate Memory Stick, and the software for updating the database must be installed in your PC. (3) Download the updated data from a Gracenote CDDB update site on the Internet and update the database on your PC. (4) Copy the updated database to a MagicGate Memory Stick. (5) Update the database on the HDD inside your Headunit (DEH-P90HDD/DEH-P900HDD) by copying the updated database from the MagicGate Memory Stick. (6) When you have followed Steps 1 through 5 above, upgrading the Gracenote CDDB database on the HDD built into your Headunit (DEH-P90HDD/DEH-P900HDD) will be complete.

[Operating Environment]
Q:	What are the minimum PC requirements for updating the CDDB database?
A:	The minimum PC requirements are as follows. Please check if your PC environment satisfies these requirements: OS English Windows(R) 98SE English Windows(R) ME English Windows(R) 2000 English Windows(R) XP o * Internet Explorer 5.5 or later, or Netscape 4.7 or later, must also be installed on your PC. Hardware CPU: Pentium(R) II/Celelon(R) 233MHz or better (266MHz or higher recommended), or equivalent CPU Memory: 64MB or higher (96MB or higher recommended) Display Resolution/Colors: 800 x 600 pixels or higher, 256 colors or more (resolution 1024 x 768 pixels or higher recommended) HDD: Approximately 150MB free space required Other Requirements MagicGate-compatible Memory Stick (32MB/64MB/128MB: 128MB recommended) Adaptor to read and write Memory Sticks or a PC built with a slot for Memory Sticks required o * The minimum requirements are verified under a PC environment described above. But please be advised that, even if the minimum requirements are met, the software may not run correctly depending on your PC's operating environment and setup.

Q:	What if my PC environment does not meet the specified minimum requirements?
A:	The software may not run.

Q:	What should I do to check the version of Internet Explorer or Netscape Navigator installed in my PC?
A:	Start Internet Explorer or Netscape Navigator and click on "Help" on the menu bar to check information on your browser's version.

Q:	Does the software run on any IBM PC compatible?
A:	Yes only if its operating environment meets the minimum requirements described above.

Q:	Is the software compatible with Windows(R) Whistler?
A:	No, it is not.

Q:	Does the software run on a PC with a Celeron CPU?
A:	Yes only if the PC's operating environment meets the minimum requirements.

Q:	Does the software run on Mac OS?
A:	We're sorry the software is not compatible with Mac OS. * Mac is a trademark of Apple Computer, Inc., registered in the US and other countries.

[Registration]
Q:	When I try to register on the Registration Page, I receive an error message and cannot not register to the site. Why?
A:	Pioneer uses 128-bit encryption for transmitting user data to protect the privacy of registered users (please refer to Pioneer's basic policy of handling personal data of users). Therefore, you can receive an error message when the version of the browser you use does not support 128-bit encryption. Check the version of your browser and update to the latest version if necessary.

[Internet]
Q:	I'm a cable subscriber. Can I register?
A:	You can if you can access the Internet via cable networks.

Q:	Is Pioneer HDD Updater compatible with all modems?
A:	Yes, it is.

[Application Software]
Q:	How can I install or uninstall the software?
A:	Follow the steps described below. Instal Start up HDD_Updater.exe that you downloaded. Follow the instructions on-screen and complete installation. (After you've installed the software, register Pioneer HDD Updater to the "Pioneer" folder. o * To update the program, uninstall it once from the Control Panel ("Add/Remove Programs") or "Uninstall HDD Updater" from the "Program Menu." And then install it once again following the steps described above. Uninstall On the Start Menu, move from "Program" to "Pioneer" and to "Uninstall HDD Updater" to start the uninstall program. From then on, follow instructions on-screen and complete uninstalling the program. There's an alternate way to uninstall: On the Start Menu, move to "Settings" and then "Control Panel". Select "Add/Remove Programs" and double-click it. A list of installed applications will appear. Choose HDD Updater and click "Remove". From then on, follow instructions on screen.

Q:	Is the music files stored in a MagicGate Memory Stick deleted when the database is updated?
A:	It depends on whether you use HDD Updater or not. When you copy the database from the HDD built in the Headunit (DEH-P90HDD/DEH-P900HDD) to a MagicGate Memory Stick: Before copying the database, first format the Memory Stick. (This procedure erases all data including music files.) So, check in and transfer the data and music files you want to keep to other media beforehand. When you use HDD Updater: Music files and other data stored in a MagicGate Memory Stick will not be erased. If there is not enough space in the stick, a warning message will appear. Should the message appear, follow instructions on screen.

Q:	I get a message "File to copy is too large. It won't fit on a MagicGate Memory Stick. Insert a new Memory Stick." What should I do?
A:	This message appears when the size of the MagicGate Memory Stick you use is smaller than that of the Gracenote CDDB database file. Therefore, you have to upgrade from the MagicGate Memory Stick you have to one with a larger capacity. Please remember each time you update the database, the file size grows larger. So, it's recommended your first MagicGate Memory Stick should be a 128MB type, not one with less capacity.

Q:	When I tried to update the database for the first time, I received a message "The package file you've selected is already updated". Does this mean an error occurred?
A:	The Gracenote CDDB database that comes with your Headunit will be updated without notice. Please check the version of the database supplied with your Headunit and that of the updated database.

Q:	I'm switching to a new PC. What should I do?
A:	There's the "Work" folder in the folder where the program was installed ﾑ for instance, C:\Program Files\Pioneer\HDD Updater. Copy all the files in the "Work" folder, together with Updater.ini and Updater.log, and save (overwrite) them on the new PC's hard disk in the folder where the program is installed.

[Download]
Q:	I can't download the operation manual. What should I do?
A:	Right-click the mouse and select "Save as object".

Q:	Where should I store the package file for updating?
A:	Any folder is OK. But it's recommended you store it in the "pkg" folder where the program is installed ﾑ for instance, C:\Program Files\Pioneer\Update\pkg.

Q:	I cancelled downloading the package file. Then, when I try to download the file again by clicking on "Download", I can't download.
A:	This problem can occur when you (a) use Internet Explorer for browsing and (b) have cancelled downloading the package file and tried to download it again. When you've cancelled downloading, quit Internet Explorer once, boot it up again and start all over again.

[Miscellaneous]
Q:	Will Pioneer HDD Updater, the application software, be updated in the future?
A:	It will be updated whenever deemed necessary. * To update the program, uninstall it once from the Control Panel ("Add/Remove Programs") or "Uninstall HDD Updater" from the "Program Menu." And then install it once again.

Q:	Are there plans to update the updated data at the Pioneer HDD Updater site on the Internet?
A:	There will be updates four times a year.

Q:	Is the data at the Pioneer HDD Updater site on the Internet free?
A:	Yes, it is free.

Q:	Is there a possibility that I may be charged for the data at the Pioneer HDD Updater site on the Internet in the future?
A:	Our future plans are not finalized yet.

Q:	Until when will the data at the Pioneer HDD Updater site on the Internet be available?
A:	It will be available until March 2004. But it is not decided yet whether we continue to offer the data after April 2004.

Q:	Is it possible to append updated information to the tracks recorded on the HDD?
A:	The appended information on titles will not be updated even when you update the Gracenote CDDB database. There may be tracks, of which the Gracenote CDDB database has no title information, that are tagged with dates on the playlist. With such tracks, the information on their titles will not be updated even when the updated Gracenote CDDB database has it.

Q:	When a track is appended with information on its title from the Gracenote CDDB database, a different title is assigned. Why?
A:	During search for information on titles, each CD's TOC data is checked. When two CDs contain the same TOC data, the title of the other disc may be appended.