Inquiries for Japan Domestic Models (Product)

You can use this form to send questions and comments to Pioneer Corporation. Please assist us by filling in the fields.
Please contact Onkyo-Pioneer Corporation and Pioneer DJ Corporation directly for questions and comments about each company's respective products.

Purpose of collection and use of personal information

On this page, we collect personal information to be used for the following purpose by the Pioneer Corporation and its subsidiaries and affiliates ("Pioneer Group") as well as our distributors.

* We strictly manage the information collected in compliance with our Privacy Policy.

* The response to your comments and questions may be made by any of the Pioneer Group companies or by our distributors.

Frequently Asked Questions

Question : I have a carrozzeria AVIC-****. Can I switch the language to english ?

Answer   : Carrozzeria AVIC-**** is car navigation & AV model designed and sold for Japanese market only.

* Navigation function is available only in Japan.

* Radio frequency range is set for Japan and DVD's region code is Japan's.

* The language can not be changed to English, French and any other languages and the instruction manual is in Japanese only.

Comments and requests input form

* This support site is for Japan domestic models only.
If you need assistance for overseas models, please click the link below.
Contact Us of Product & Support

* All fields must be filled out.

* Comments and requests made on Saturdays, Sundays and national holidays or Pioneer holidays in Japan will be answered on or after the next business day.

* Pioneer Corporation owns the copyright for the contents of the emails sent by Pioneer Group or by our distributors to individual customers to answer each customer's questions, comments or requests. Please do not re-transmit all or part of the message sent to you by Pioneer Group or by our distributors or use it for any purpose other than for which you sent the input form, without permission from Pioneer Corporation.

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